Terms: First orders are pre-paid by cash or company check. Other terms including net 30 are available with approved credit application. Financial statements may be required. Interest will be charged at the rate of 1½% per month on all accounts not paid on maturity, including past due interest. We reserve the right to revoke credit terms. All funds are payable in U.S. dollars.
Conditions: All prices are subject to change without notice. All prices are subject to applicable taxes. Merchandise is subject to change or withdrawal without notice. We assume no liability for delays of failure to deliver due to our inability to obtain goods.
Changes or Cancellations to Orders: All good that have been ordered on your behalf are subject to a restocking fee plus applicable freight charges. We will bill for all work that is done before the order cancellation, including but not limited to artwork, film, screens and digitizing.
Freight: All Freight is F.O.B. point of origin and applicable freight charges are added to the bill. We will ship using the most economical method while also considering the timeliness of the shipper. We are not responsible for 3rd party shipping errors or delays. If additional insurance is required on your shipment beyond the value that we assign it, we need to be notified when the order is placed and additional fees will be added to the bill.
Return Authorization: all returns must be authorized by Righteous Clothing prior to sending back any merchandise.
Custom Product Returns: Due to the nature of custom produced apparel and promotional items, returns are not feasible. Please be sure that you have reviewed all samples, estimates, virtual proofs, artwork, sizing charts and/or pre-production proofs for accuracy. Once we receive the go-ahead to produce custom items on your behalf you are obligated for the finished product. In the case of factory defects, please contact your account executive.
Minimum Order: For screen printed items, we ask that you purchase a minimum of 12 pieces per ink color used. For embroidery, we have implemented a $250 order minimum which can include garments, art time, set ups and decoration charges. Orders under the minimum are subject to a $10 small order charge. This policy does not apply to samples.
Reorders: Reorders are subject to order minimums. For screen printing, the minimum order requirement is 12 garments per imprint color. For embroidery, the minimum order requirement is $50.
Combining Garment Styles and Colors: We will combine all quantities of garments to reach the highest quantity possible as long as the same imprint or embroidery is suitable for all. Hats and flat goods cannot be combined. Ink color/thread color change charges will apply if needed.
Overrun/Underrun: Custom decorated goods are subject to 5% over/under run possibility.
Set-up charges: Embroidery digitizing is charged one time only as long as no changes are made to the art. Screen Printing film remains on file for up to 2 years. A reset charge of $15 per screen is charged on all repeat orders using previously printed art with no changes. Film, Screens and embroidery disks remain the property of Righteous Clothing. Copies of embroidery disks may be purchased for $25 each.
Claims: Claims for any discrepancies must be made within five days of receipt of order. Please inspect boxes and check for accuracy upon receipt.
Returned Checks: On the rare occasion when we receive an NSF check, we simply charge you $25.
Samples: We are happy to provide samples; we ask only that you follow these guidelines: All samples need to be kept in like-new condition, which allows you to try them on, but prohibits them from being worn or laundered. All samples need to be returned within 30 days or you will be billed for them. Return freight is your responsibility.
Samples of all the products that we offer from corporate casual apparel to uniforms are available upon request.
Often times we have a sample in our showroom, but if not, we can order a specific sample for viewing. Our standard policy is to only charge for the freight as long as the sample is returned in like new condition within 30 days. We try to accommodate every request for samples but if the amount requested is excessive or not in keeping with quantities ordered, we reserve the right to limit the number of samples.
Contact us to speak with one of our account managers to talk about your needs and our services.