Righteous Clothing Agency, Inc. – your branding made easy since 1989

Our main focus at Righteous is on apparel. When trying to increase your brand-reach, clothing is important branding real estate. It allows your customers, employees, and fans to identify with you.

To augment our apparel lineup, we provide an extensive range of promotional products. Our team is US-based, operating from two facilities: One in Portland, OR and one in Kansas City, MO to reach the entire country quickly.

Our specialty is in multi-unit operations needing centralized distribution. We design it, make it, store it, and ship it; just when you need it.

                           

History

You could call it accidental entrepreneurship, at least at the beginning. What began in 1989 as a simple means to purchase blank T-shirts at wholesale pricing, quickly turned into a full-time career for two former advertising professionals. Rick and Aly Salz met in college and blended their expertise to create a Pasadena, CA-based business that provided custom screen-printed T-shirts for colleagues and friends. Within a few months, the business had outgrown their hobby hours and became their full-time job.

They moved to Oregon in the early 90’s and set up shop in the Portland area. Recognizing that business was moving to the Information Superhighway (yes, the web was called that at one time), they added e-commerce sites and fulfillment, with a special emphasis on serving the restaurant industry. Both founders have early career restaurant experience and that exposure to hard work and reward helped provide the work ethic and service attitude that is hard-wired into the company.

In 2006 a second location was opened in Kansas City to better serve our numerous franchise customers located all over the US.

We are a Veteran and Woman Owned Enterprise.

Values

We like to say “Yes” – If we can meet the need, we will find a way to get it done.

Curious and Curiouser – as devoted life-long learners, we want to learn more, get better, find new ways of providing value so we never stop improving and growing.

Brutal Honesty – The customer isn’t always right; sometimes we are given bad ideas and we will push back against them, offering our perspective and solutions based on our experience. On the other hand, we sometimes provide less than stellar solutions and we expect to have our ideas challenged, too. An open dialogue that blends humility and customer-centric service is our goal.

Frictionless Interaction – We live in the digital age and people want access to information at their fingertips. But, they also want solution providers who will take entire projects off their to-do list with personal, one-on-one service. We offer both.

Uncertainty Eliminators – No one wants to be in the dark. We shape expectation, spell out the steps, provide complete information on what the client will receive and then deliver on that brand promise.

Honoring God in all that we do – What more can be said? Ultimately, at the end of the day, it’s not just our customer that we have to answer to.

Work hard, play hard, eat well – Barbecues, corn hole tournaments, happy hour, and cosmic bowling. It wouldn’t be a proper potluck without Natalya’s cakes.

Mission

We succeed by helping others succeed.

We are in the business of managing tangible branded gear programs for multi-unit organizations to help them communicate brand values and increase engagement with their internal and external customers.

When we do this well, our clients do well. We don’t expect anything of them that we don’t first expect from ourselves. We want our clients to say that they cannot imagine life without us. Here in their own words are some reviews from our customers.

Terms and Conditions

Terms: First orders are prepaid by cash or company check. Other terms including net 30 are available with approved credit application. Financial statements may be required. Interest will be charged at the rate of 1½% per month on all accounts not paid on maturity, including past due interest. We reserve the right to revoke credit terms. All funds are payable in U.S. dollars.

Conditions: All prices are subject to change without notice. All prices are subject to applicable taxes. Merchandise is subject to change or withdrawal without notice. We assume no liability for delays or failure to deliver due to our inability to obtain goods.

Changes or Cancellations to Orders: All good that have been ordered on your behalf are subject to a restocking fee plus applicable freight charges. We will bill for all work that is done before the order cancellation, including but not limited to artwork, film, screens and digitizing.

Freight: All Freight is F.O.B. point of origin and applicable freight charges are added to the bill. We will ship using the most economical method while also considering the timeliness of the shipper. We are not responsible for 3rd party shipping errors or delays. If additional insurance is required on your shipment beyond the value that we assign it, we need to be notified when the order is placed and additional fees will be added to the bill.

Return Authorization: All returns must be authorized by Righteous Clothing prior to sending back any merchandise.

Custom Product Returns: Due to the nature of custom produced apparel and promotional items, returns are not feasible. Please be sure that you have reviewed all samples, estimates, virtual proofs, artwork, sizing charts and/or pre-production proofs for accuracy. Once we receive the go-ahead to produce custom items on your behalf you are obligated for the finished product. In the case of factory defects, please contact your account executive.

Minimum Order: For screen printed items, we ask that you purchase a minimum of 12 pieces per ink color used. For embroidery, we have implemented a $250 order minimum which can include garments, art time, set ups and decoration charges. Orders under the minimum are subject to a $10 small order charge. This policy does not apply to samples.

Reorders: Reorders are subject to order minimums. For screen printing, the minimum order requirement is 12 garments per imprint color. For embroidery, the minimum order requirement is $50.

Combining Garment Styles and Colors: We will combine all quantities of garments to reach the highest quantity possible as long as the same imprint or embroidery is suitable for all. Hats and flat goods cannot be combined. Ink color/thread color change charges will apply if needed.

Overrun/Underrun: Custom decorated goods are subject to 5% over/under run possibility.

Set-up charges: Embroidery digitizing is charged one time only as long as no changes are made to the art. Screen Printing film remains on file for up to 2 years.  A reset charge of $15 per screen is charged on all repeat orders using previously printed art with no changes. Film, Screens and embroidery disks remain the property of Righteous Clothing. Copies of embroidery disks may be purchased for $25 each.

Claims: Claims for any discrepancies must be made within five days of receipt of order. Please inspect boxes and check for accuracy upon receipt.

Returned Checks: On the rare occasion when we receive an NSF check, we simply charge you $25.

Samples: We are happy to provide samples; we ask only that you follow these guidelines: All samples need to be kept in like-new condition, which allows you to try them on, but prohibits them from being worn or laundered. All samples need to be returned within 30 days or you will be billed for them. Return freight is your responsibility.

SAMPLING POLICY

Samples of all the products that we offer from corporate casual apparel to uniforms are available upon request.

Often times we have a sample in our showroom, but if not, we can order a specific sample for viewing. Our standard policy is to only charge for the freight as long as the sample is returned in like new condition within 30 days. We try to accommodate every request for samples but if the amount requested is excessive or not in keeping with quantities ordered, we reserve the right to limit the number of samples.

Media

Righteous and Faith Outfitters 2nd Annual 2017 Trout Camp

Righteous Clothing Agency was able to sponsor this great event! Trout Camp is provided free of charge on Father’s Day weekend by Faith Outfitters and partner sponsors to make available a day of outdoor activities for kids without Dad’s or an adult male father figure in their life who otherwise are not able to experience the great outdoors.

See the news report here:

http://www.kptv.com/outdoorsmen-fathers-day-with-fatherless-kids 

 

Righteous and Roosevelt High School Partnership

We have had the privilege of working with Roosevelt High School for a number of years now. One company’s small investment in a public school had far-reaching and profound outcomes that surprised everyone involved. Who knew a sweatshirt could change a life?

Righteous and Roosevelt – Student Video

 

Righteous Clothing Agency Celebrates 25 Years

Below is an article featured on Oregon Live celebrating the 25-year journey of Righteous Clothing Agency.

Righteous Clothing Agency Celebrates 25 Years | OregonLive.com
Righteous Clothing Agency Turns 25

 

Promotional Revival – PPAI publication

Article: Working with Faith-Based clients | pubs.PPAI.com
Working with Faith-Based Clients

 

FSR Magazine August 2014

We were featured in the August 2014 issue of FSR Magazine.
Article: Dressed for Success Pg. 58

FSR Digital Magazine – August 2014 issue

 

Righteous Clothing Agency makes INC 5000 list in 2013

In 2013 we had the honor of placing 3441 in the INC top 5000.

View our full profile by clicking the link below:
Righteous Clothing Agency INC 500 Profile